Wage Subsidy Program

The PICS Wage Subsidy Program (PWS) provides work placement assistance to unemployed individuals who face employment barriers in entering the full-time workforce. The wage subsidy provides an incentive to employers to hire eligible individuals who are motivated and ready to work. Partnership building is ongoing with local businesses to recruit employers for the program. We strive to create the best match between clients and employers who meet our clients’ needs and qualifications.

The duration of the PWS sub-agreement varies from client to client, depending on the type of work experience required. Normally a PWS placement does not exceed 26 weeks. The amount of the subsidy also varies, however, it may not exceed 60% of the wage paid by the employer to the employee.For a list of available positions through the Wage Subsidy program, click here.
Information for Employers

A wage subsidy acts as an incentive for employers to hire ready-to-work individual/s in employment of their choice, by subsidizing, for a negotiated period of time, a percentage of the wages of an individual employed under the Wage Subsidy Program. The work experience should lead to long-term employment.

Employers may qualify for a Wage Subsidy:

• if your business is located anywhere in the Lower Mainland
• if you have a valid and current business license
• if you have been in business for at least two years
• if you have a company Revenue Canada Payroll Number
• if you have a WCB account in good standing
• if you are willing to provide a minimum of 30 hours of work experience per week for a position leading to long-term employment
• if you do not displace an existing employee in order to hire one on a Wage Subsidy
• if you are not related to the individual you wish to employ.

Eligibility criteria for a program participant

A program participant is one who is actively seeking to enter the full time work force. Wage Subsidy program participants’ come from all educational backgrounds. Participants’ educational backgrounds range from little or no formal education to vocational training or graduate degrees.

To qualify for the wage subsidy program, a program participant:

• must be currently unemployed and receiving Employment Insurance (E.I.) benefits, OR have received EI benefits in the past 3 years, OR have received Maternity/Parental benefits in the past 5 years (***Please note if a person is currently receiving Maternity/Parental benefits SHE/HE IS NOT ELIGIBLE FOR PWS)
• needs clearly defined long-term employment/career objective/s; should be ready and available for work; is seeking full-time work (minimum of 30 hours per week) and long-term employment; OR is underemployed and working less than 20 hours per week and seeking full-time employment
• is case managed and has a Return-to-Work Action Plan (RTWAP) which identifies work experience as a required intervention
• must reside in the Lower Mainland, preferably in South-East Vancouver, Burnaby, New Westminster or other parts of Vancouver and Richmond.

Frequently asked Q&A

What are the characteristics of individual work seekers registered with PWS?

In most cases, individuals registered with PWS are 'everyday' work seekers who have an immediate goal of returning to the workforce but may be experiencing more difficulty than those whose skills, education, or 'network' are already well-attached to current labour market conditions. Specific issues may include being new to the lower mainland area, having skills that are outdated relative to the needs of current employer demands, having education in a specific field but no related work experience, or they are simply looking for an opportunity.

What is the amount and duration of a wage subsidy?

The amount of the subsidy varies; however, it cannot exceed 60% of the wage paid by the employer to the employee. The duration of the PWS agreements also varies on an individual case-by-case basis and is dependent on the type of work experience required. Normally, the PWS placement does not exceed 26 weeks.

How much do I have to pay the employee?

Employers are required to pay the employee at least the minimum wage. Under all circumstances, employers are expected to pay a reasonable market rate for the position.

How does the “wage subsidy” work?

Employers will pay the new employee in the same manner as they would the rest of their employees. PICS Wage Subsidy Program will provide you with a Payment Claim Form that must be mailed or faxed to the PICS office at the end of each month. You pay the employee first and then we pay you. It’s that simple!

I am interested in hiring through the Wage Subsidy Program. What do I do next?

Simply call us at 604.324.7733 before the proposed start date. We will ask you to submit a Work Experience Plan based on the job description of the position you are hiring for. It is important to note that an eligible employee MAY NOT begin working before approval has been obtained for the Subsidy.

Do I need to follow any special hiring procedures?

No, you simply follow your own hiring processes as usual. The only thing to remember is that you must negotiate the wage subsidy contract with PWS BEFORE the employee's first day of work. We encourage all employers to incorporate due-diligence in their hiring practices, such as proper resume reviews, interviews with potential candidates, reference checks, and so forth (no different than hiring any non-wage subsidized employee you might hire).

What if I want to receive a wage subsidy on an individual who is not registered with the PWS Program?

If you find a new employee you would like to hire and they meet the eligibility criteria for the wage subsidy, but is not yet registered then give call us and we can get them registered so you can receive financial assistance to cover the cost of training a new employee. The new employee MUST NOT begin working until they have registered with the PICS Wage Subsidy program.

What kind of paperwork is involved?

Paperwork for employers is relatively minimal. A one-page Employer Application form must be reviewed and signed by the employer for initial registration with PWS. When the employer is ready to hire an EI-eligible individual, the employer and PWS Job Placement Officer negotiate a wage subsidy agreement which outlines the job description, rate of pay, and amount and duration of the actual wage subsidy itself. Once the employee is hired and starts work, the employer is required to submit, on a monthly basis, a simple payment claim form and copies of the employee's statement of earnings for the pay (claim) period to show gross pay, deductions, hours of work paid for, etc.

What if I find the employee is not suitable for the position after signing the agreement?

If at any time you are dissatisfied with the employee’s performance and the situation has not improved after bringing it to the employee’s attention, involve, as required, the Job Placement Officer (JPO) in the mediation process. PICS will work with you and the said employee to develop a satisfying solution together. Please notify us prior to terminating the employment.

How long does the pre-approval process take?

The entire process usually takes no more than a couple of working days from your initial contact with PICS. However, the length of the pre-approval process will depend on a number of factors, such as your timely submission of requested wage subsidy documents and confirmation of your eligibility for the Wage Subsidy Program.

SOURCE: Progressive Intercultural Community Services (PICS)

Concerned About H1N1 FLU? Here's How You Can Beat It!

Influenza, often called the 'flu', is an infection of the nose, throat and lungs caused by an influenza virus.

In April, 2009 a new strain of influenza virus was found in Mexico City, pandemic influenza A/H1N1 (H1N1), also known as swine influenza. This virus contains parts of genes from pig, bird and human influenza. The combination of genes in H1N1 has never been seen before and almost everyone is susceptible.

About the Vaccine

On October 21, an adjuvanted vaccine for H1N1 was approved by Health Canada. Vaccinations in BC will start the week of October 26. A non-adjuvanted vaccine is expected by mid-November. The Public Health Agency of Canada has identified groups who will benefit most from immunization and those who care for them, and groups who will also benefit from immunization.

The H1N1 vaccine will be available in British Columbia in a phased approach beginning the week of October 26.

Initially, those who would most benefit and those at highest risk are recommended to receive the vaccine first. This includes pregnant women past their 20th week and adults under 65 with chronic medical conditions such as lung, heart, kidney or liver disease, diabetes, or who are immunosuppressed. People residing in remote and isolated communities will also be targeted.

Healthy British Columbians are asked to let those at high-risk be immunized first, in order to ensure the most vulnerable are protected.

Those who will benefit most from immunization include:

People under 65 with chronic medical conditions, because they are at higher risk of complications due to H1N1 infection. Pregnant women, because they are at highest risk of severe disease and pregnancy complications. The vaccine may also protect their fetus and newborn infant. Children 6 months to less than 5 years old, because they are at particular risk for severe disease and hospitalization. Persons residing in remote and isolated settings, because they often have limited access to medical care.

Those who care for them include:

Health care workers, because this will protect health care workers, prevent outbreaks and stop the potential spread of H1N1 to vulnerable patients. Household contacts and care providers of persons at high risk who cannot be immunized or may not respond to vaccines, because this will protect those are at risk. This includes infants less than 6 months old and people who are immunocompromised.

Others who will benefit from immunization include:

Children 5 to 18 years old, because this group has the highest rate of H1N1 infection and can transmit the infection to many other people. First responders, because they frequently attend emergency health situations. Poultry and swine workers, to reduce risk of co-infection of these workers with H1N1 and other influenza strains. Co-infection could lead to the emergence of new influenza viruses. Adults 19 to 64 years old, because they have an increased risk of severe H1N1 disease. Adults 65 years and older, because they may have a reduced response to the vaccine.

Where can I get the vaccine?

Contact your local Public Health unit or your physician for more information on where to get your vaccine. Click here to find your local Public Health office.

About the Disease

What are the symptoms of H1N1 infection?

The symptoms of pH1N1 are similar to those of normal seasonal influenza. These include high fever, cough, sore throat, headache, body aches, chills, fatigue, eye pain, shortness of breath and lack of appetite. Some people, especially children, also experience nausea, vomiting and diarrhea.

Symptoms or complications such as severe respiratory distress or pneumonia may develop in moderate or severe infections. People with chronic health conditions are more likely to develop moderate or severe infections.

How can I prevent getting sick with H1N1?

The best way to protect yourself and those around you is to get the vaccine.

Until the vaccine is available, remember to:

Stay home when you're sick. Avoid close contact with people who are sick. Cover your mouth and nose with a tissue when you sneeze. If you don't have a tissue, use your elbow. Avoid touching your eyes, nose and mouth.

Wash your hands frequently using soap and water. Use an alcohol-based disposable hand wipe or gel sanitizer if you can't access soap and water. Practice other good health habits: get enough sleep, keep physically active, manage your stress, eat nutritiously, drink plenty of fluids, and avoid smoking. Smoking can increase your risk of serious consequences from influenza. LINK: http://www.immunizebc.ca/ImmVacPrevDis/InfluenzaH1N1/default.htm For more information, click the links on this blog's right-hand menu entitled "H1N1 (Swine Flu) Information."

Early Childhood Educator Training

To become a licensed Early Childhood Educator (ECE) in BC you are required to complete a Basic Early Childhood Education Training Program from an approved training institution.

There are numerous post-secondary institutes offering approved Early Childhood Education training programs. Please review “Selecting an Approved Early Childhood Educator Training Program ” for information on how to choose the institution that is right for you.

Basic ECE Training

Completion of the Basic Early Childhood Education Training Program enables you to make application for an ECE licence to practice. A certificate of graduation from an approved post-secondary training program does not allow you to practice as an ECE. You must also be approved by the ECE Registry and receive a “Licence to Practice Certificate” from the government of British Columbia.

Post-Basic ECE Training

Training programs that provide Special Needs and Infant Toddler Early Childhood Education are recognized as post-basic training. Before an Infant/Toddler Educator or Special Needs Educator licence to practice is issued, an applicant must first be licensed as a basic ECE or receive their licence to practice certificate for both basic and post-basic at the same time. Not all training institutes offer post-basic training.

Academic Assessment

For individuals who have taken other education and training programs in BC related to early childhood education, you may be able to use those programs or courses as credits towards your educational requirements for an ECE licence to practice. Applicants should discuss any academic assessments regarding the eligibility of credit transfers with the approved training institute that they intend to graduate from.

Recognition of Significant Work Experience Towards Eligibility

An applicant may choose to have a Prior Learning Assessment (PLA) conducted if they have work experience they would like to have evaluated as part of their eligibility. This assessment option may be the best action for those applicants who have significant field experience but limited educational training. PLAs are conducted at specific approved training institutes. Contact the ECE Registry to discuss whether this option is right for you.

Education Completed Outside of BC

If you have completed your education outside of BC, there are 3 routes to have your credentials evaluated to determine academic equivalency required for licensure in BC.

Please review "Selecting a Credential Evaluation Process" for information on how to choose the process that is right for you.

LINK: http://www.mcf.gov.bc.ca/childcare/ece/training.htm

Information for International Health Care Professionals

Help for Foreign-Trained Physios

Help is at hand. Do you have a Foreign-trained PT all credentialled and ready to sit the exam? Want to improve their chances of passing (there is a low pass rate for non-Canadians) and get them more quickly into your practice area?

The second intake for the new IEP programme is starting soon.

UBC, in partnership with PABC, CPTBC, Vancouver Coastal and Fraser Health, has developed the Internationally Educated Physiotherapists (IEP) Program to bridge IEPs in their preparation to sit the Physiotherapy Competency Exam (PCE) so they can practice in BC.

The next intake of IEPs will occur in mid-November with an application deadline of November 7th. This intake will prepare IEPs for the March 2009 written component of the PCE. If you are aware of any IEPs who are credentialed and awaiting the exam and you want to help them pass, get them to enrol in this FREE programme (thanks to our provincial government funding).

The form is attached, along with an IEP information sheet. Should they have any questions please direct them to Jonathan Coelho, IEP Program Manager, at jonathan.coelho@ubc.ca This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 604-827-5934.

Physiotherapy Association of British Columbia
402-1755 West Broadway
Vancouver, BC V6J 4S5
(604) 736-5130

www.bcphysio.org

Recession leads Canadians to reflect

There's more to life than money, survey finds

By John Morrissy, Financial PostOctober 15, 2009 4:05 AM

The recession has made significant numbers of Canadians re-evaluate what's important to them, and less than one in 10 say making more money and career success are their top priorities, according to a survey released Wednesday.

"People are saying there's more to life than this," said Jeremy Gutsche, founder of TrendHunter.com and a consultant on the survey, commissioned by American Express.

"It doesn't mean they're about to give up their day job. Instead they are making time for themselves in addition to meeting their regular commitments in search of their own personal vision of meaning and fulfilment," Gutsche said.

That may mean doing charity work, embarking on a second career, pursuing a hobby, spending more time with family, or going on adventure travel trips according to the survey, conducted in mid-September by Angus Reid and involving 1,003 random respondents.

Nowhere is the trend more pronounced than in Alberta, where 42 per cent said the recession had caused them to rethink what's important in their lives and where more than half (51 per cent) said they'd actually changed the focus of their lives.

Women weren't far behind, with 40 per cent saying the economic downturn had changed their perspective on life's priorities, a sentiment shared by 37 per cent of Canadians.

In fact, more than three in four Canadians (77 per cent) said they are now more focused on their personal lives than their careers.

The survey captured a mood of optimism among respondents, with three quarters saying they believe they will realize their full potential.

Residents of the Prairie provinces tied with women as being the most optimistic about the future, at 89 per cent.

British Columbians appear to be leading the shift to a more fulfilling life. Sixty-three per cent said they are already living lives that are culturally enriched and stimulating, more than anywhere else in the country.

When looking to the future, Ontarians responded most favourably to the thought of spending more time at home with the family, at 31 per cent.

© Copyright (c) The Ottawa Citizen

Training Opportunities for Immigrants

Opportunities for Immigrants
There is a big demand for skilled tradespeople in British Columbia. Many trades are experiencing a shortage of trained workers, and more tradespeople are retiring each year. This means that there are excellent opportunities for immigrants who are interested in building a career in the trades and finding well-paid work that values your skills.

The Industry Training Authority (ITA) is supporting B.C.’s immigrants in finding rewarding careers in the trades, with a range of programs and initiatives designed to help them find their path to success.

The ITA Immigrants in Trades Training initiative is designed to help immigrants to overcome specific financial, cultural and other challenges they may experience in establishing a trades career.

Depending on your individual needs, you may receive tuition funding, free work gear such as clothes, tools and equipment, and funding for childcare and transportation costs. You may be enrolled in English courses and safety courses as needed. And you will benefit from career counselling, hands-on training and introductions to employers.

Unemployed and underemployed Immigrants of all skill levels and backgrounds are welcome to apply, whether they are new immigrants to B.C. or have been living here for years. Immigrants with existing trades skills may be able to advance to trades employment opportunities faster.

If you are currently unemployed or underemployed, you may qualify for this new initiative. To find out if you qualify for the ITA Immigrants in Trades Training initiative, contact the ITA at 778-328-8700 (Lower Mainland) or 1-866-660-6011 (Toll Free in B.C.), or e-mai customerservice@itabc.ca If you do not qualify for this initative, we may be able to connect you to other ITA programs and initiatives to help you build a career in the trades.

Find out more about the trades opportunities open to you, and find your path to success!

The ITA Immigrants in Trades Training initiative involves three demonstration projects, and is part of a long-term strategy to match immigrants’ skills to the needs of B.C.’s workplace. Initiative funding is provided by the Industry Training Authority (ITA), through the Canada-B.C. Labour Market Agreement between the Governments of Canada and British Columbia.

Women in Trades Training

Opportunities for Women
With growing opportunities and a high demand for skilled tradespeople, there has never been a better time for women to consider a career in the trades. More and more women are discovering that trades work offers independence, job satisfaction and great pay.

The Industry Training Authority (ITA) is supporting women in B.C. to find rewarding careers in the trades through a number of different programs and initiatives that help women find their perfect fit.

The ITA Women in Trades Training initiative helps unemployed or underemployed women get the support they need to become skilled, in-demand tradespeople. This exciting training and employment initiative offers financial support such as free tuition, tools and books, child-care subsidies and more. It can also connect you to other opportunities, such as general skills upgrading, career counselling, on-the-job training and introductions to potential employers.

Partnering with service and training providers across B.C., the initiative helps women find funded training and paid apprenticeship opportunities for trades careers. Through this initiative, women have successfully established careers as electricians, plumbers, sheet metal workers, carpenters and more. To date, more than 200 women have benefited from the program. Find out more about the trades opportunities open to you!

If you are currently unemployed or underemployed, you may qualify for this new initiative. To find out if you qualify for the ITA Women in Trades Training initiative, contact the ITA at 778-328-8700 (Lower Mainland), 1-866-660-6011 (Toll Free in B.C.), or e-mail customerservice@itabc.ca. If you do not qualify, we may be able to connect you to other ITA programs and initiatives to help you build a career in the trades.

The ITA Women in Trades Training initiative involves five demonstration projects, and is part of a long-term strategy to match women’s skills to the needs of B.C.’s workplace. Initiative funding is provided by the Industry Training Authority (ITA), through the Canada-B.C. Labour Market Agreement between the Governments of Canada and British Columbia.

FSGV Professional Development Series 2009-2010

Friday, September 25

YOUTH: GRIPPED BY GANGS (1)

If you work with youth at risk and their families, you will find this workshop will enhance your skills and knowledge in dealing with at-risk youth. This interactive workshop will provide insight into gangs from the perspective of those that have lived the life and escaped.

The workshop will examine the following critical issues:

· How gang involvement begins.

· What involvement means for those inside gangs.

· How to effectively implement specific skills which will empower at-risk youth.

INSTRUCTOR: Amir Javid, founder, REAL WORLD TRUTH (RWT). Amir Javid was born in Iran and immigrated to Richmond, B.C. with his family at the age of 6. In his teens, Amir entered the gang lifestyle – one that included violence, drugs and crime. Amir has since found a new calling, and through RWT works with youth at risk. In addition, Amir attends school, volunteers in his community, while supporting his wife and son.

Friday, October 16

SURFING STRESS SUCCESSFULLY (2)

Finding healthier solutions to workplace challenges requires remaining receptive to opposing thoughts and ideas. This workshop will provide practitioners with an opportunity to experience and learn two of Gary’s relationships tools from his Enlightening Moments™ Training. It is possible to free yourself from old patterns and discover a conscious alternative to dealing with stress at work. The workshop will include:

· Four relationship styles and how they interact.

· Discovering your relationship style.

· Breathing and meditation techniques to release stress.

· How diet can prevent or cause stress.

· Simple exercises to prevent workplace injuries.

INSTRUCTOR: Gary Bello, MA, (Integral Psychology - a comparison of Eastern and Western approaches to mental, emotional and physical well-being), Hatha Yoga and Meditation Teachers’ Certificate, co-founder of “Stress Reduction Center” in Burlington, Vermont and past executive director of Montreal’s “Integral Yoga Institute”. After 40 years of studying and practicing yoga and meditation, Gary travels the U.S. and Canada offering his fusion of Western psychology and Eastern philosophy.

Thursday, November 5
BOUNDARY SETTING TO SERVE CLIENT NEEDS (3)

Setting appropriate boundaries is fundamental to the development of healthy relationships with clients. In this workshop we will explore the meaning of setting limits. We will learn skills to determine what appropriates boundaries are and how to maintain them. We will explore the relationship between setting boundaries and meeting the needs of clients. Through case examples we will identify different types that are integral to keeping the best interest of the clients as the priority. We will also explore the many challenges that social service providers face when defining boundaries to clients.

INSTRUCTOR: Eleanor Lipov, BA, MSW, is a registered social worker. She has been a therapist at Family Services of Greater Vancouver for over 20 years which have included supervising counselling practicum students. Eleanor has also been a Field Liaison for practicum students at the School of Social Work at UBC for 20 years. In addition, Eleanor was the coordinator of the Women’s Sexual Abuse Survivor’s Program in New Westminster for 10 years, has facilitated groups for battered women and was a rape crisis counsellor.

Friday, December 4
ABC PERSONAL FINANCES: FOR CLIENTS (4)

This workshop will provide you with the knowledge and tools needed to share with your clients and support them in their personal money managment. This is an essential life skill that many have never been taught, yet choices on how it is earned, spent, saved and borrowed can have a tremendous impact on their lives. Learn practical skills which will provide your clients with a basic guidelines for financial goal setting, using a spending/saving plan, banking and savings tools and the wise use of credit.

INSTRUCTOR: Melanie Buffel, BA, studied Community Economic Development at S.F.U. Melanie has a passion for encouraging people to develop strong personal money management skills in order to build their assets and make their dreams come true. Melanie has worn many hats as a project manager, employment counsellor, small business developer, loans officer and community development consultant. Currently she is the Facilitator in the Money Skills: Financial Literacy Program at Family Services of Greater Vancouver and the Coordinator of the BC Asset Building Collaborative.

Friday, January 8

Location: Board Rm., 1616 West 7th Ave, Vancouver

MINDFULNESS-BASED COGNITIVE THERAPY (MBCT) (5)

MBCT is a group intervention integrating cognitive behaviour therapy for depression with mindfulness meditation, teaching formerly depressed patients new skills in order to help prevent relapse. Key themes include experiential learning and the development of an open and acceptant mode of response. Increased mindfulness allows early detection of patterns of negative thinking, feelings, and body sensations, allowing them to be "nipped in the bud". Formulations of specific prevention strategies are included in the later stages of treatment. In this workshop you will learn:

· the link between the development of MBCT and a model of cognitive vulnerability to depression

· outcomes from randomized trials of MBCT for the prevention of depressive relapse

· the MBCT protocol.

INSTRUCTOR: Mark Lau, PhD, is a clinical psychologist, Research Scientist and Director, British Columbia Cognitive Behaviour Therapy Network, BC Mental Health and Addiction Services and an Associate Professor of Psychiatry at U.B.C. Prior to moving to Vancouver in 2006, Dr. Lau was Deputy Head of the Cognitive Behaviour Therapy Unit at the Centre for Addiction and Mental Health in Toronto. Dr. Lau has presented MBCT workshops across North America and in the United Kingdom. He has been awarded the Scientist-Practitioner Award from the British Columbia Psychological Association and the Excellence in Continuing Mental Health Education Award from the Department of Psychiatry, University of Toronto.

Friday, February 5
HELPING THE HELPER: DEVELOP YOUR CREATIVE SIDE (6)

Counsellors, therapists, front-line workers, are often the most creative people, and the counselling process one of the most creative processes. When working with clients, creativity and therapy often overlap. What is creative is frequently therapeutic and vice versa. Yet therapists are seldom encouraged to think of themselves as either creative people or the counselling process as using a variety of imaginative techniques. This workshop is designed to help the helpers intensify their connection with their own creative selves. The session focuses on factors which enhance their creativity and factors which inhibit it. We explore ways of dealing with a variety of social, cultural, educational, professional, and personal factors related to creativity. The workshop helps professionals find that place that looks at the world with new eyes, that speaks with a new voice, and that ultimately helps them work with their clients in new and profoundly healing ways.

INSTRUCTOR: Darylynn Starr Rank, MA, is a registered psychologist and writer. She has worked as a therapist, clinical director, college instructor, consultant, columnist, and screenwriter. She has taught courses in creativity in a variety of venues including Langara, UBC, Family Services of Greater Vancouver, Capilano University, and Electronic Arts. She is interested in exploring the profound connections between therapeutic work and our creative centres.

Friday, March 5 PROFESSIONALBOUNDARIES: THE SLIPPERY SLOPE (7)

Many of us are committed to working in the helping professions. We enjoy helping others. This workshop will explore your personal definitions of what help means in relationship to what kind of assistance you are able to offer. Conflict can arise for front line workers. We will explore four communication statements that are essential to excel at in order to build and maintain strong boundaries. We will spend time on identifying cues and warning signs when boundaries are beginning to drift. Prevention is key in avoiding mild, medium and serious boundary violations.

INSTRUCTOR: Elaine Stoll, BA, RTC, registered clinical counsellor with over 25 years of experience in the helping professions. Elaine works with both men and women who use violence. She counsels teens, adults, couples as well as contracts her teaching/training skills to corporations and organizations. Elaine is also an accredited Choice Theory instructor with the William Glasser Institute in Los Angeles.

Friday, April 9

THE PURSUIT OF HAPPINESS: WHAT THE MODERN, SCIENTIFIC STUDY OF WELL-BEING HAS TO TEACH US (8)

This workshop will begin with a brief review of the modern scientific approach to the subject of "happiness"…from psychology, economics, political science, spiritual disciplines, and philosophy. Key findings and applications will be presented. Some may surprise you. We will examine how to use this knowledge in work with clients, and see how it may impact goal setting and guiding decisions. A final consideration will include implications for the problem of depression (lack of happiness).

INSTRUCTOR: Susan Silver, BSc, MSc (Clinical Psychology) has been working with groups and families for 30 years. She has extensive experience leading adult education/counselling groups on a wide variety of topics, including assertiveness, what to do with the rest of my life, parenting challenging teens, communication skills and immigrant/refugee issues. Susan's approach is family centered and focuses on strengths and positive possibilities. She retired from full time work more than five years ago.

Friday, May 7

FOSTERING CLIENT SELF-EVALUATION SKILLS (9)

Those seeking your help may have become dependent on what other people think and want for them i.e., weak boundaries. This sets the stage for violations. You can help your clients become stronger themselves by building more resiliency which will enable them to establish their own strong boundaries. We will explore a resiliency toolbox that you can take back to your clients to help them self-evaluate their strengths and challenges.

INSTRUCTOR: Elaine Stoll BA, RTC, registered clinical counsellor with over 25 years of experience in the helping professions. Elaine works with both men and women who use violence. She counsels teens, adults, couples as well as contracts her teaching/training skills to corporations and organizations. Elaine is also an accredited Choice Theory instructor with the William Glasser Institute in Los Angeles.

Contact Information for Professional Development
Family Services of Greater Vancouver
#200 - 1638 East Broadway
Vancouver BC V5N 1W1

Phone: 604.638.3390

Fax: 604.638.3392

VSB-SWIS LAUNCHES THE FIRST UNIQUE JOB FAIR!

Vancouver, B.C. – (May 11, 2009) The Vancouver School Board Settlement Workers in Schools (SWIS) will host an interactive Job Fair entitled DiscoverWork: ‘Your Marketplace for Employment’ on Saturday, May 23, 2009 from 10:30 am to 4:00 pm at the John Oliver Secondary School located at 530 East 41st Avenue, Vancouver, BC V5W 1P3.

This one-of-a-kind job fair will not only showcase employers but provide free employment services workshops to all skilled and non-skilled job seekers on the same day.

“We are very excited about this project because this is the first time we will be bringing the basic essentials in job searching closer to our clients. We have lined up several workshops, such as Resume Clinics, Resume Writing, Interview Skills, Cold Calls, Networking and Career Planning, to further reaffirm our program’s advocacy of helping immigrant families integrate better into the community”, says VSB-SWIS Coordinator, Jerry Wu.

Mr. Wu also adds that this new concept will equip the participants with the necessary employability skills and training, to make them better candidates for the next job. The availability of translation services to those who may require it will also make it convenient for the participant.

In most cases, applicants worry about their Resumes due to language impediment. When they come to DiscoverWork, they will be assisted by counselors from S.U.C.C.E.S.S. Employment Services and PICS, the partner agencies, who will do one-on-one Resume Clinics with them. This is a type of service that is usually only available to those enrolled in employment services programs.

In addition to providing information on the latest government-funded employment programs, the event also features speakers from professional and technical associations who will give insights on their respective workplace or industry expectations.
DiscoverWork is likened to a marketplace where people share and trade goods for the purpose of satisfying their unique individual needs. Come, trade your wares and make this career fair WORK FOR YOU.

For more information, please visit www.success.bc.ca/discoverwork

Or contact:

Effie N. Garcia
Project Coordinator
Tel. 604-324-8300 x 114
effie@success.bc.ca

Or

Jerry Wu
SWIS Coordinator
Tel: 604-713-5698
lsookun@vsb.bc.ca

A Time for Change in an Era of Hope

A dreary night has passed
A dawn has broken
A new day has begun

Hope is in the air
Change is about to come
Now, tomorrow
In the days, weeks, months and years
Till the edge of eternity

Let us now begin
To repair wounded hearts
To renew lost faith
To restore love
To reclaim our place
To recover our worth
To recommit ourselves
To this new era of hope
In this time of change

With brave hearts
And curious minds
Willing hands
And our free spirit
Let us begin
To pull our sleeves up
To till the soil
To work the shift
To care for each other
To serve others
To live for each other
To make this world
Full of hope
In this time of great need.

Top Ten Scams for 2008

VANCOUVER: The tough economic times have made a strong impact on this year’s list of the Top Ten Scams. Consumers are feeling the pinch and are looking for investment opportunities, new sources of credit, or thinking of renovating their homes to enhance their market value. During an economic downturn scammers are out in full force looking to catch people at their most vulnerable.

Schemes and scams take on various forms but they all share common traits. The best defense is knowledge; knowing the danger signs and how to protect yourself can save you time and money. The following list is developed jointly by the BBB, Business Practices and Consumer Protection Authority of BC, Competition Bureau of Canada, BC Crime Prevention Association and BC Securities Commission. In no specific order, here are the Top Ten Scams for 2008.

1. Economic Downturn Scams

Tough economic times often bring out the bad guys. During a credit crunch, you may turn to new sources to help with your finances. While it may not be called a “loan” in the marketing, there are small business cash advances which offer thousands of dollars for business ventures despite your credit rating. These types of opportunities often come with up-front fees, and excessive interest charges. In some cases, it may even be attempts to gain information for identity theft. Before you jump up and send in that processing fee or security deposit, be warned that this is likely a scam. You should never have to pay cash in advance for a loan.

QUICK TIP: Never pay money to get money. If it is a legitimate loan or lender, the fee will be added to the total amount owed on the loan as required by BC consumer protection laws. For information about disclosure requirements when you are applying for a personal loan in BC, contact Business Practices and Consumer Protection Authority (BPCPA) of BC toll free at 1.888.564.9963 or visit www.bpcpa.ca.

2. Home Repair Rip-Offs

Home improvements may be on your agenda, but finding a contractor with reasonable costs and availability may be a challenge. During the spring thaw, unscrupulous and unqualified people often show up to homes with offers to do everything from landscaping to roofing. Some may offer to pave your driveway with leftover materials, or even remodel your home for a low price. These fly-by-night operators come into communities for a short time and do shoddy work that often results in having the work to be redone.

QUICK TIP: Get the name and address of the company the vendor claims to represent and check it with the Better Business Bureau and the city-licensing office. Get all the details of the work put in writing and make sure that you understand everything in the document. Verify the individual is licensed, bonded, insured and has registered with WorkSafeBC (Workers’ Compensation Board). If you are entering into a contract with a contractor who came to your door to sell their services, find out about your cancellation rights. Contact the Business Practices and Consumer Protection Authority (BPCPA) toll free at 1.888.564.9963 or visit www.bpcpa.ca to find out more about consumer contracts. Remember, price is not everything because in the end it may cost you more than you planned.

3. Business Opportunities

Your good friend or family member may have invited you to attend a presentation involving an investment opportunity. You don’t know anything about the company, and are desperate to hear that it is legit. These investments appear lucrative, but often are more hype than substance. The promoter convinces investors that they can be part owners of investment portfolios if they enlist new recruits, maybe promising commissions in cash and bullion.

QUICK TIP: In reality, this is most likely a pyramid scheme. The new capital brought on by new investors is keeping this imaginary investment afloat. Get the facts. If you do go to an information session, collect business cards, promotional materials, and ask questions such as, who are the principals of the company? When did the company get started? How much is the start-up cost? Gather as much information as possible before agreeing to anything. To report misleading advertising and deceptive marketing practices contact the Competition Bureau at: www.competitionbureau.gc.ca or 1.800.642.3844. Go to the BC Securities Commission’s Investright.org website for information on how to select an advisor and what to look out for when choosing to invest.

4. Bogus Online Ads

Online classifieds can be an effective way to hunt for shopping bargains and find those hard-to-get concert tickets. While those classified websites offer free access to hundreds of ads, beware that those listings are rarely vetted prior to posting. The seller may not be legitimate, and there may not be concert tickets coming to you in the end.

QUICK TIP: DO NOT wire money to complete an order you have purchased from a stranger. This money will be impossible to recover if the product you purchased does not arrive. If you are meeting the person, try to meet in a neutral location. Avoid purchasing things like gift certificates and gift cards from online classifieds. If the person offers the gift card for less than the value, the card may be either stolen or fake.

5. Cure-All Health Products

Fraudulent “cure-all” health products promise quick cures and easy solutions to a variety of problems, from obesity to diabetes and cancer. Any product that claims to be a miracle cure may be a fraud that could cheat you of time, money and most importantly, your health.

QUICK TIP: Beware of ads that promise too much. Think twice before buying a product that claims it can do it all. Steer clear of a product that claims to be a “scientific breakthrough.” If the first or only place you learn about a new treatment is through an advertisement on the Internet, be suspicious. Consult your health care practitioner before trying any new treatment. For further information on health fraud, go to the Competition Bureau’s website: www.competitionbureau.gc.ca/healthfraud

6. Guaranteed Vehicle Brokers

After listing your used vehicle for sale in the classifieds, you receive a phone call from a company advising you that they have a purchaser for your vehicle. The caller asks for a fee guaranteeing that the purchaser will pay more than the vehicle is advertised for. They promise that if you list your vehicle on their classified site and the vehicle is not sold within 90 days, you will get your money back. Unfortunately, your vehicle is not sold, the guarantee is not honoured, you can’t reach the company and you are out of pocket the funds you have given this company.

QUICK TIP: The BBB advises consumers to be wary of brokers who “guarantee” auto sales with prearranged buyers. Ask detailed questions such as: is the buyer specifically interested in your vehicle, rather than a range of similar vehicles? Always understand telemarketing offers and ask for additional documentation. Certain telemarketers must be licensed in BC. You can check to see if the telemarketing company is licensed through Business Practices and Consumer Protection Authority of BC at www.bpcpa.ca or 1.888.564.9963.

7. Prize Offers: You Don’t Have to Pay To Play

You may have attended a trade show and entered a draw for a free trip, and several days later you get a call you have won. Or, you received a letter that states that you have won an international lottery or fabulous prize. The common trait to both these ‘winnings’ is that thing is that you must send them money, be available for a home delivery or a special presentation, or provide them with some very personal information such as your bank account or credit card number.

QUICK TIP: If there’s a catch or condition, you haven’t won. If it sounds too good to be true, or you’re not sure, check the offer out further. Contact your BBB at 604.682.2711 or 1.888.803.1222. If you think it's fraud, call the Canadian Anti-Fraud Call Centre, PhoneBusters, at 1.888.495.8501. To be removed from telemarketing calling lists contact the Canadian Do Not Call List: 1.866.580.DNCL or go to: www.lnnte-dncl.gc.ca.

8. Bogus Cheques & Overpayment Schemes

In this scam, fraudsters typically target people selling a product through classified ads, online bulletin boards or people looking for work on employment postings. The scammer sends a cheque for the listed product or service that is more than the negotiated price. The original cheque is usually stolen or is a fake, and by the time the victim has cashed and returned the excess funds, the scammer has disappeared with the money and the product.

Another cheque overpayment scheme can be under the guise of working as a mystery shopper. The victim believes that they will be paid to mystery shop a wire transfer service. They are sent a cheque, told to deposit it, keep a small percentage of the money as their wage, wire the rest, and then complete the survey on the service they encounter. The address turns out to be bogus, the money wire transferred to another unknown location and the victim is out the money transferred.

QUICK TIP: Never accept payment for more than your selling price. Never agree to refund the excess to a buyer or wire-transfer money to another location. A legitimate buyer or employer would never ask you to do so. Consider using an independent online payment service. Speak to your credit card service provider to determine what avenues it has to guarantee payment processing.

9. Eco Cons – Are you buying it?

There are a number of products on supermarket shelves that are “green”, “eco-friendly”, “all natural” or “environmentally safe.” A study by TerraChoice Environmental Marketing, found evidence of Greenwashing -- making false or misleading green marketing claims – in 99% of products checked.

Quick Tip: Look for EcoLogo or Green Seal symbols that show third party testing of products. Be skeptical of marketing promotions that offer to support environmental processes without proof the processes are subscribed to and are effective. Canada has guidelines for green advertising that can be visited at the Competition Bureau website: www.competitionbureau.gc.ca

10. Spoofing Attacks

You may receive an email that looks like it is from an organization you know, or visit a webpage that looks like it is from your bank. When a one person or program successfully masquerades as another by falsifying data, this is spoofing. Spoofing attacks have grown and become more sophisticated and have illegally used organizations like the Better Business Bureau and the Canada Revenue Agency to trick consumers into sharing their information. The key common tactic is to get you to either fill in personal information or download malicious software on to your computer to compromise your security and put your identity and money at risk.

QUICK TIP: If you receive an email from a person or organization that instructs you to complete an online form, or download a program, stop. Organizations do not usually correspond only by email, especially without prior contact. Call to check the legitimacy of the email. Do not click the link or respond to the email to play along, because you may expose your computer and your identity at risk. Delete the email. If you fear your computer has been compromised, contact a computer technician to examine your system. Make sure to check your credit report annually with Equifax (1.800.465.7166 or www.equifax.ca) and Trans Union Canada (1.866.525.0262 or www.tuc.ca.) For more information about identity theft, go to the BC Crime Prevention Association website: www.bccpa.org.

For more information, please contact:

Lynda Pasacreta, President and CEO
Better Business Bureau of Mainland BC
For interviews with Lynda Pasacreta contact:
Mark Fernandes, Communications Specialist
Tel: 604-488-8701
Email: mark@mbc.bbb.org
Tom Aquiline, Director of Industry Relations
Business Practices & Consumer Protection Authority
Tel: (604) 296-2855
Email: Tom.Aquiline@bpcpa.ca

Valerie MacLean, Executive Director
BC Crime Prevention Association
Tel: 604-291-9959 (ext. 226)
Email: v.maclean@bccpa.org

Victor Hammill, Assistant Deputy Commissioner of Competition
Competition Bureau of Canada – Pacific Region
Tel: 604-666-2208
Email: hammill.victor@cb-bc.gc.ca

Andrew Poon, Media Relations & Government Affairs
BC Securities Commission
Tel: 604-899-6880
Email: apoon@bcsc.bc.ca

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Welcome to Vancouver, BC and Canada!

Super Natural British Columbia


Beautiful British Columbia


Vancouver in Beautiful British Columbia

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Welcome to ISIS

Immigration and Settlement Information Service (ISIS) is an information resource for New Canadians who have landed in and made Vancouver their new home.

It aims to provide the latest information about settlement services to newly arrived immigrant and refugee families to support their adjustment to their local community, in particular, and the Canadian culture, in general.

We will post information about various concerns and issues facing newcomers to provide them options towards making the right choices and decisions as they face challenges in a new country.

Information will be sourced from government agencies, immigrant and refugee serving organizations, community service providers and social service workers. They will be posted here for use by all concerned.

Links to services, service providers and other resources will also be added for easy reference.

We hope comments from users and readers will improve this blog. Thus, we welcome one and all to share.

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Red Cross launches 24/7 Multilingual Information Service for Refugee Claimants

Call First Contact: 604-787-8858 or 1-866-771-8858

Refugee claimants face many obstacles when arriving into a new country. Often the lack of resources, unfamiliarity with the systems and surroundings, and language and financial constraints make starting a new life very difficult. Today the Canadian Red Cross Lower Mainland Region officially launches First Contact, a program that provides assistance to refugee claimants to help them make a successful new start and prevent marginalization, distress and exploitation.

As the name indicates, the Red Cross will be the first connection with refugee claimants arriving at Lower Mainland ports of entry, in detention, or at the Citizenship and Immigration Canada (CIC) office. The Canada Border Services Agency in Vancouver and Citizenship and Immigration Canada, Vancouver Admissions have agreed to provide refugee claimants with First Contact information so that they have the opportunity to get assistance by calling the 24/7 information line serving 9 languages. Trained Red Cross volunteers will be able to provide timely and accurate information, referral information to services and agencies in the region and in Canada, as well as accompaniment to appointments if necessary.

Why is the Red Cross involved? The mission of the Red Cross is to help the most vulnerable in Canada and around the world and refugee claimants are extremely vulnerable when they arrive in Canada. They need support and assistance from the basics of where to find housing and food to getting through the detailed process of applying for refugee protection. By being the first to connect with refugee claimants at their arrival, First Contact will endeavour to make sure no claimant fails to connect with the appropriate services quickly.

“The Red Cross, Red Crescent and Red Crystal emblem is recognized worldwide for its humanitarian services with the Principles of Neutrality, Independence and Impartiality,” says Manon Levesque, Coordinator of the First Contact program. “Refugee claimants will likely be familiar with the Red Cross or Red Crescent in their country of origin and will feel comfortable seeking assistance from the First Contact program in Canada.“

First Contact collaborated with more than 35 government and non-government agencies to start this program to address the needs of the vulnerable population. First Contact will continue to work closely with the agencies as the program will refer refugee claimants to the various services available throughout the region.

“We see First Contact as an invaluable new resource that will prevent new arrivals in search of protection from falling between the cracks and falling prey to friendly but inaccurate street info at one end or unscrupulous exploitation at the other,” says Alexandra Charlton of the Settlement Orientation Service (S.O.S). “There will be an opportunity for timely intervention that will connect them with more appropriate help, free of charge.”

The Canadian Red Cross would like to thank the Vancouver Foundation, The Law Foundation of British Columbia, Province of British Columbia, Vancity, and the United Way of the Lower Mainland for their support to the program. Without their financial support, the program could not exist to help reach vulnerable clients beginning their life in Canada.

For more information or to setup an interview with Manon Levesque from the Canadian Red Cross or Alexandra Charlton from S.O.S., please contact:

Alice Lam
Marketing & Public Affairs
Canadian Red Cross, Lower Mainland Region
T: 604-709-6626
C: 604-839-8941
E: alice.lam@redcross.ca
www.redcross.ca/lowermainland

For more information about the Canadian Red Cross (B.C. Lower Mainland), click here.

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Promising Practices in Parenting Education

Family-service professionals know that parenting education and support can make an important difference in the lives of families, and the research is clear on the benefits of parenting groups. However, less is known about how the actual process of offering and implementing a parenting program may affect its impact on families.

Recognizing that even the best-designed program may not work if it's poorly implemented, the Canadian Association of Family Resource Programs has produced a new study that fills this knowledge gap. What Works for Whom examines parenting groups from a fresh perspective, looking at the variables that make the difference in how parents receive a program. The report, based in part on the "practice wisdom" gathered from nearly 500 facilitators across Canada, identifies promising practices in programs for parents of young children, particularly parents facing multiple challenges.

The report offers specific suggestions on common challenges program leaders face, including:
Getting participants to come - reducing barriers, offering incentives, personal contact, persistence

Ensuring participants keep coming - adapting topics to parents' concerns, building feelings of trust, respect and belonging

Engaging participants - appealing to different learning styles, adapting to language and literacy levels

Helping participants use what they learn - modelling skills, relating new knowledge to daily life, using active learning techniques

Helping participants to sustain learning - building a support network in the community and among participants
Readers are invited to send their feedback on What Works for Whom to info@frp.ca

For more information, click here.

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BC Healthy Kids Program

What is the Healthy Kids Program?
The BC Healthy Kids Program helps middle and low income families with the costs of basic dental care and prescription eyewear for their children. Eligible clients include dependent children under 19 years of age who receive Medical Services Plan (MSP) premium assistance through the Ministry of Health.

How do I apply for the BC Healthy Kids Program?
Families who have been approved for MSP premium assistance will be signed up with the Program. Coverage begins at the start of the next month. No additional application form is needed to register.

For information on how to apply for MSP, contact the Ministry of Health at:
604 683-7151 or toll free at: 1 800 663-7100. Additional information is available from the Health Insurance BC website at: www.HIBC.gov.bc.ca.

What does the BC Healthy Kids Program cover?
Dental – Children are eligible for $700 of basic dental services per year. This coverage includes services such as exams, x-rays, fillings, cleanings and extractions. Your dentist can advise you of other services that may be covered. Emergency dental treatment is also available if the child’s annual limit has been reached. Emergency treatment is only available for the immediate relief of pain.

Optical – Children are eligible for prescription eyeglasses (lenses and basic frames) once in a twelve-month period. All prescriptions must be current and meet the program criteria. Further information is available from your optical supplier. Children ’ s eye examinations are covered by MSP.

The BC Healthy Kids Program does not cover orthodontic treatment and/or contact lenses.

How do I access services under the BC Healthy Kids Program?
To use services under the BC Healthy Kids Program you will need to show your child ’ s BC CareCard to the dental office or optical supplier.

Your dental office or optical supplier will confirm coverage with the program contractor before each appointment.

Important: Before any dental or optical services begin, check with your dental/optical provider to see if there will be any additional charges to you over and above what the Healthy Kids program will cover.

How long will my child be covered under the Healthy Kids Program?
Children are covered under the BC Healthy Kids Program as long as their parent ’ s MSP premium assistance is active and continuously in effect. Children may be covered up to and including the month they turn 19. Any changes with your family ’ s MSP premium assisted medical coverage may affect your child ’ s coverage with the BC Healthy Kids Program.

Who provides services under the BC Healthy Kids Program?
Before treatment begins, confirm that your dentist or optical supplier provides services under the BC Healthy Kids Program.

The BC Healthy Kids Program does not keep a list of participating dental/optical providers. It is the responsibility of the parent to find a dentist or optical supplier who is accepting children covered by the BC Healthy Kids Program.

How do the dental and optical service providers get paid?
The dental and optical service provider bills and receives payment directly from the BC Healthy Kids Program.

The BC Healthy Kids Program is not responsible for charges that may be billed for services:

for children without active coverage;
not covered by the program;
not provided within time restrictions;
in excess of the annual limit; and/or,
in excess of the rates of the program
For More Information
If you receive MSP premium assistance, contact your dentist or optical supplier directly.

Contact the Ministry of Housing and Social Development by calling:
1 866 866-0800 Press 4 and then 2

Translations of Brochure
Punjabi
Traditional Chinese
Simplified Chinese

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S.U.C.C.E.S.S.Employment Workshops

In December, the S.U.C.C.E.S.S Employment Services (Keefer Centre) will organize some more recruitment and employment workshops at Downtown/Chinatown locations.

Dec. 5 (Friday) – How to Become a Certified Dental Assistant (at SUCCESS West Pender Office)

Dec. 5 (Friday) – How to Answer Interview Questions Tactfully (at Keefer Place Centre)

Dec. 10 (Wednesday) – What is a Telephone Interviewer (at SUCCESS West Pender Office)

Dec. 12 (Friday) – Canadian Workplace Culture (at Keefer Place Centre)

Dec. 16 to 19 (Tuesday to Friday) – Fast Track Employment Workshop Series – English/Mandarin (at Keefer Place Centre, topics include: Resume and Cover Letter Writing, Effective Interview Skills, Conversation Corner for Beginner Speaker)

For more information, visit by clicking the link below:
English: S.U.C.C.E.S.S
Chinese: 中僑互助會S.U.C.C.E.S.S.
Español: S.U.C.C.E.S.S.
Korean: S.U.C.C.E.S.S.

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